UPDATE ON 13, December, 2019. It's been two years since our TF account got disabled, two years are long enough for customers who bought our themes on TF and are still using them to contact us to get a free order to download updates.
Since we are unable to verify the purchase codes provided by TF any more, the only way to verify purchase is using the email address which you purchased our themes with on TF, because some emails contain purchase information, so if we can find emails you sent us when we were on TF, then we can create a free order for you, otherwise you have to buy again, because we found some people taking advantage of us giving out free orders without a strict verifying process.
Hello, a couple of months ago I bought in ENVATO its excellent template but now I need to update it and I have no idea how to do it because this page no longer has support for your product. Any idea how to fix this?
Hello, ENVATO disabled our account last month. We are selling and providing support on this site, not on ENVATO anymore. You can follow this post to place an older on this site, no need to pay it, send me your purchase information, I will mark your order as completed after verifying your purchase information to make you be able to get all future updates for free.
hello , after paypal page, nor order appear in order page to state " pending payment "
Hello, I just added a payment called "Virtual payment", which is used for customers who have already bought our themes on themeforest to place an order without paying again, you can use it to place an order. Forget about the "pending payment".