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Viewing 5 posts - 1 through 5 (of 5 total)
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Hello,
We set up some products to have personalization option to add text and image. But we need the customer to be able to order without personalization, if he want. The add to cart button does not work. And you can add this product to your cart only, if you add text or image and press the Save changes button. Then automatically you are sent to the cart.
I it possible this option to present, but the people could move on with the Add to cart button, if they do not want personalization?
Hi, thanks for reaching back, but i can not understand you right. What the freelancer should do? I do not need him to write me this function as this customization function is already in the theme and i can choose it from the settings.
I do not understand why the Add to cart button does not work on its own, without choosing to enter text or photo for customization of the selling product. Please check my screenshot.
I just want the customer to have a choise, if he want to customize the product with text and picture or just to move on with add to cart button without customization. Now with that feature for customization, which is basic setting at the theme the only way you can buy the product is to add text and picture and click on “Save changes”, then you are automatically redirect to the Cart page. So the button Add to cart is not working anyway.
I`m just curious about that. We need the add to cart button to work as itself, no matter, if you choose to have customization or not. Many thanks for the help on this.
Prestashop 1.7.6.2
Theme editor 4.3.9
BR,
Niki
Actually, no matter if you add text, photo or not the button “Save changes” redirects you to the Cart page, but without adding any product in it.
So, basically the “Add to cart” button does not work and the “Save changes” button gets you directly in the cart, but without adding product in it. There is some bug and no chance for you to buy the product. That is he issue.
I`ll appreciate some help.
Niki
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