The contact form does not work.
It shows this message:
An error occurred while sending the message, please try again.
(Prestashop v1.7.4.2/ Panda)
Waiting for your kind support.
Thanks!
Hi,
Please upgrade the theme to the latest version, if the issue still persists, please send me your backoffice access and FTP in a private reply, I will check it for you.
Best regards.
I do not understand what you mean.
I have all countries activated on international location, my IP address…
What is the whitelist? (could you do it for me?)
Maybe the error is in the classic theme contactform.tpl or panda contactform.tpl…
Hi,
Please ensure your FTP login detail correct, see attached screenshot. if you can conntct the FTP, please contact the hosting provider to check why I can’t connect to your FTP, that is server restrictions issue.
Best regards.