It has been well over three weeks and no reply… I do not expect immediate reply, but three weeks? I pay for the support so I believe that I shouldn’t need to wait weeks for a solution or reply.
Hi, it appears that there is an issue with your latest Webp module. I have updated on my test site and it keeps kicking me out from BO now. I can login and as soon as I try to go to any part of menu, I’m out, please try.
Hi,
I don’t think the problem is due to the webp module,, that can’t manage the sessions, please try to rename the /modules/stwebp folder, then test it again.
Best regards.
Renaming the folder didn’t help, so it was most likely just coincidence. I had to update the PS_COOKIE_CHECKIP from value 1 to 0.
When I go to General settings of the module and hit the “Generated” button, I receive “Bad SQL query” warning.
Hi,
Please copy the stwebp folder from your test to the live site, then click the “Reset” button to reset module, or re-install the module.
Best regards.