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Tagged: PRIVATE
Hi,
I didn’t upgrade your Prestashop and the theme. it seems that is a Prestashop bug, one of my customers experienced the same problem. are you using Prestashop 1.7.7.6? if no, try upgrading Prestashop to 1.7.7.6 then check it. or send me your backoffice access and FTP in a private reply, I will take a look at it.
Best regards.
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