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Viewing 12 posts - 1 through 12 (of 12 total)
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Hello, I’m using the bpost shipping module with prestashop. in the standard template of prestashop 1.7.2.4 this module is working like it should be, but with installing the Tansformer theme this module is not doing like it should.
The bpost shipping module gives 3 ways of shipping, to the home address, to a pickup point or to a parcel locker.
In both of this choices you need to get a address of a button to select an adres (see attached images).
In the standard prestashop theme this is working like it should, I have set this up in the same Prestashop on a second store, but in the first store where i use the Transformer theme this is not working.
Addrees or buttons do not appear after select 1 of the choices.
I use Prestashop 1.7.2.4 and the Transformer theme version is V4.1.6.
Please let me know what to do about this issue.
Kind regards
Pete
Hello,
Prestashop version is 1.7.2.4.
It is strange… the shop (domain) is open to visit (only the maintenace is set on in prestashop)
If I look at it in a 3th party internet server view it is also visible. Like if you go to netrenderer and enter the url then you see the maintenance page.
What is you country or IP, may that is blocked by the hosting?
Kind regards
Peter
Hi,
It seems the issue wasn’t due to IP restrictions, it was due to localization, your site can’t load the zh-cn, please try upgrading Prestashop to the latest v1.7.2.5 via the “1 click upgrade” module, then let me know.
IMPORTANT please make full files and database backup before any update.
Best regards.
Hello yobo,
I upgraded to prestashop v1.7.2.5 but my problem is still there.
The shipping module is not working in the transformer theme like it should be. I have test this in the original prestashop theme and there is no problem at all (also it was ok in the previous prestashop version). I also tested this shipping module with another theme (warehouse) on another prestashop clean install and also there the shipping module is working.
So it is sure this is something realated to the Transformer theme!
Can you please check this out.
it is very important that this is working otherwise I can not use the Transformer theme.
Thank you very much
Pete
Hi,
I checked the issue once more, there should two requests when changing carrier, but in my theme, there is just one request, see attached screenshot. I need to track code in the .js files in the module, but all .js files were encoded, I checked the HTML code for the delivery block in the tow sites, they are same. could you send this message to the developer to get some clues ?
Best regards.
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