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Viewing 4 posts - 1 through 4 (of 4 total)
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Buenas tardes a todos, a ver quien me puede ayudar porque estoy desesperada con el error de mi web.
tengo la version prestashop 1.7.5.1 https://lacasadelperfume.es agrego productos al carro desde pc, abro mi cuenta en móvil y la cesta está vacía, no la actualiza y viceversa. Es como si la cesta del escritorio y móvil fueran diferentes. Me podeis ayudar por favor como resolver esto, escribo en el foro general de prestashop y no obtengo respuesta. Tengo el tema transformer 4
Gracias
Hi,
This is a general issue, Prestashop just loads the cart items via the cookies instead of account. if you added products on a browser, when you use the browser to access the same site next time, that will load the cart products properly. but if you added products to cart to an account, but you log in the account on another browser, Prestashop can’t load the cart products. see the source code on the screenshot. you can search a 3rd party module on Prestashop market to load the products for an account properly.
Best regards.
Hi,
You can try the module: https://addons.prestashop.com/en/registration-ordering-process/27361-save-your-shopping-cart.html, I have never used the module, I am not sure whether it works fine or not.
Best regards.
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