Hello Yobo, unfortunately I need your help again 🙂
On my Prestashop 1.7 I have your Transformer Theme.
On the domain http://www.impall.com.pl a new store was created on Prestashop 1.7. Everything worked very well so I wanted to move the store to the main domain http://www.impall.pl where we used to have an old store.
All old files and catalogs have been deleted and the store has been moved to http://www.impall.pl (lost buckup from the backup from http://www.impall.com.pl via FTP) – database without moving, this same hosting. The first time it did not work, I manually corrected the addresses in the database table ps_configuration (ps_shop_domain and ps_shop_domain_ssl) the same in the table ps_shop_url. …. on impall.pl …. and nothing. In the app / config / parameters.php file redirection to the database and password ok (nothing has changed). Ok, I thought I had made a mistake somewhere, so I started looking for more information.
I found a fairly reliable tutorial:
And yesterday I did everything according to the guidelines. This time change of address http://www.impall.com.pl on http://www.impall.pl I made through the Prestashop 1.7 management panel before downloading files. (I checked in the database tables changed as I changed manually the day before – correctly). I deleted files and directories in the cache, leaving only index.php. I also deleted one catalog from modules, “purl”, module for clean URL. (somewhere I read that he can also make a problem). And its still not working.
On http://www.impall.com.pl shop is working, database is a copy of original but with new name and user. Need to have one working version for sales mens in company.
http://www.impall.pl is exacly copy of it and it’s not working.
Debuging is shoving that what i have attached.
Also don’t have last Prestashop upgrades, because after upload have problem Prestashop Panel (no css files) only html code.
That’s third day i can’t manage the problem, please help me. Need to make this site working in 40 hours. I have an introducion of new website for less than two days. On Company Open days.
All access to FTP and PS Panel in next private message.
I created a backup-old folder and moved all files to the folder in impall.pl, but I can’t copy files from impall.com.pl/ to impall.pl/ via my FTP, so please copy all files from the impall.com.pl fold to the impall.pl, don’t touch anything and modify any files, just copy files, then I will do it for you.
thank you very much for your help. May you tell me where was the problem with migration? I spent some time to solve it, but I did not have enough knowledge. I’m curious. 🙂
It is a pity that you did not have enough time or money to upgrade Prestashop to last version, because after the update, interesting things happen. 🙁
Also one more issue. Sometimes without the action on the page the layout of the main page changes. The menu is not drop down type and a few other elements behave like on mobile. Photos in the attachment. What can be the reason, I have the impression that the system behaves very unstable.
Thank you very much in advance.
Thank you Yobo,
is there was a problem with upgrade?
Also in the section with modules and pluginss you can not get into any module or plugin settings. I was looking solution in internet but nothing works. May you take a look, please.
and before I had one more question:
All pages in Google are as “Your website will not work well on mobile devices.” I found on forums that problem is in robots.txt file. Any idea how to resolved this. Printscreen atached.
Thank you in advance for your help. I really appreciate, best support ever.
1. I just cleared the cache files, the modules are fine now, see attached screenshot.
2. I regenerate the robots.txt file for you, please regenerate your sitemap.xml file via the Google sitemap module and resubmit it to google. then wait google update your site indexes.
you are the best. Thank you very much for your support. Best ever. 🙂
Only let you know. Yesterday I was on “Prestashop Day Warsaw” Warsaw in Poland and CEO Alexandre Eruimy confirmed that Prestashop 1.7.5 beta will be soon. And Prestashop is focused on the development and conquest of the e-commerce market. Good feelings 🙂
Thank you very much again for your help.
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