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Viewing 3 posts - 1 through 3 (of 3 total)
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Hi
I have some problem with DHL and not showing carriers.
I contacted Hit Tech, how made the module and they said this:
“We saw that you are not using the default Prestashop postal code field.
Please check that in quick checkout module.
Because while changing the postal code, the shipping services are not
loading. Because no call is happens.”
I do not know how to fix what with this, can you help me?
I use:
PrestaShop version: 1.7.5.2
Transformer Theme version 4.3.7
Easy Checkout version 2.3.4
I have added access to BO access and FTP in “My Account – Profile – My Site Information”.
Hi,
See attached pics, it seems the DHL module isn’t configured correctly, I found no carriers on the default checkout page for logged in customers. I don’t have much knowledge of the DHL module, if you too don’t know how to make it work with the default checkout page, then contact them for help. If they can make the DHL module work on the default checkout page, then I can try to make it work with the Easycheck out page, no guarantee, because according to what they said, the DHL module checks the postcode fields to load corresponding carriers, that would make the DHL module be difficult to be integrated with the “Guest checkout” feature.
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