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Viewing 9 posts - 1 through 9 (of 9 total)
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Hi,
The Easy checkout module keeps hanging on the postcode says it’s not in correct format. When you correct it the error will not go away and it’s saying that not all address fields are filled in. Can you have a look please?
I’m using Prestashop 1.7.6 and 2.4.0 for the OPC module
See this video https://screencast-o-matic.com/watch/cqQ018tR1R
Everything works fine on your site. Please if the problem still exists on your site.
What the error means in English https://www.sunnytoo.com/wp-content/uploads/2019/09/Schermafbeelding-2019-09-17-om-12.12.42.png
The error means: ‘please, fill in all the fields.’
This happens more often even when all the fields are filled in. When it does you can’t get past it and you have to reload the page then the address has been made. But my customers don’t know that and often leave the site. I see a lot of the same customers being made when an order has been made, meaning they have troubles to filling their addresses. Can you have a look on that as well please?
Is it an option to empty the postcode field on: country – netherlands? See screen print
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