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Hi,
I found the issue at last, you installed the Mail alerts module is for Prestashop 1.6, and I uninstall it and install the new module for Prestashop 1.7 to fix the error on backoffice for you.
With regards the duplicated emails, which was due to your 3rd party module “Personal Pickup at Store”, please deactivate the module to solve the issue.
Best regards.
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