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Hello!
From the last update, and with the 1.7.5 prestashop..
We notice that when editing a product, and want to add hover, video etc from Modules in product, when click in Configure, only show an alert of “update module ok” but we can´t enter in module to insert data…
Excuse my english please!
Attached to see our problem..
Kind regards
Hi,
Please try clearing the Smarty cache. I checked it on my side, all modules on the product edit page work fine. if the issue still persists, maybe Prestashop wasn’t upgraded properly, you can try doing it manually: https://www.sunnytoo.com/6996/manually-upgrade-prestashop
Best regards.
Hi,
There is javascript on your backoffice, see attached screenshot. maybe you didn’t upgade Prestashop properly. pleaes follow the topic to upgrade it manually: https://www.sunnytoo.com/6996/manually-upgrade-prestashop
Best regards.
Hi,
I re-uploaded all files again, it seems the module page works fine on the product edit page, see the video: https://drive.google.com/file/d/1iN9Qh2d741XbQSovttRuAavpajtCT0Tj/view
Best regards.
Hi,
I checked your products that ID is 321, 322, 323, they work fine, but the product that ID is 324 can’t work, see the following videos, so I think that was due to your product settings, none-related Prestashop now. please check the product settings for the 321 and 324 to check whether there is some difference.
Product ID 321: https://drive.google.com/file/d/1VFekqXj_CgSjT0S6LjSiTkAL-JGOi9Kp/view
Product ID 324: https://drive.google.com/file/d/13EoEfIPQ3E1eZbQGR6jPvRN2izsgHmBo/view
Best regards.
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