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Viewing 10 posts - 1 through 10 (of 10 total)
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Hi
1.I seem to have a rather major issue where there seems to be a error in following button presses
for example .. I try and click on a product I end up with a blank screen and a camera picture
2.If I do go back I get a message saying impossible to add to cart
3. When scrolling though products I start off on 1 and when I press next it takes me to a completely different category
I’ve shown them in a video .. I used the free VLC to watch video
I have also cleared cache and force compilation under performance in case it was seeing wrong pages
website: https://www.pewterworld.co.uk/PwTb
Link to see what’s happening https://gofile.io/?c=hDsVZm
Hoping you can help
Andy
Hi
Completely removed module ,cleared cache and forced refresh And is still happening I’ve restored my site so not to loose all the info. Is back to how it was but have disabled add on for now ..Still keep getting blank page with a camera image on both pc and mobile . Pressing Refresh screen it then loads correctly + also going to wrong pages as well
As I keep clearing everything I don’t log in any more. As I clear cache force clear and clear all history every time I try something
update
would using PHP Version 5.6 be an issue as I can’t go higher due to Zencart
Edit
I may have found the issue, I think it is down to the URL re write . But needs further testing
Hi,
One of my customers who experience the same issue in TB, we spend a lot of time to investigate the issue, we find the issue was due to a 3rd party module that used to remove ID from URLs, just uninstalled the module to fix the issue. so I suggest you clone your site to a dev site, then uninstall 3rd party modules one by one until finding the issue.
Best regards.
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