What’s the message. You probably uninstalled the prestashop’s native “Newsletter subscription” module by accident. Reinstalling it can solve the problem.
Hi, I’m getting the same “An error occurred during the subscription process.” error message. I’ve reinstalled native “Newsletter subscription” module but I’m still getting error… I’m using latest Panda version and latest PS 1.6 version.
Can you help me? Thanks in advance!
Hi,
My IP keeps changes every day, please try the one: 125.71.155.188, but I don’t know whether it can be still available when I visit your FTP, is there any other way ?
Best regards.
Hi,
You need to install the default newsletter block module and keep it disabled, as the Newsletter popup module will save subscribers to the table of newsletter block module.
Best regards.
Hello, I have done these steps in this tickets and It doesn’t work properly.
Reinstalling and installing newsletter block.
It fails emails under 8 characters.
Any idea? Can you help me?
Hi,
Did you try to test the emails under 8 characters on BO > Email settings? the module doesn’t restrict the email, is there any restrictions in your mail server?
Best regards.