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Viewing 9 posts - 1 through 9 (of 9 total)
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Hi,
I have a problem with the newsletter module and the unique vouchers it is creating.
1) I configured an original voucher of 10€ discount on the first order, available only once per each customer.
2) Then I activated the “create a unique voucher code for each suscriber” based on the given voucher code, on the newsletter module. It should prevent people from sharing the code, avoiding to have it without suscribing to the newsletter, making an individual voucher for each subscriber.
3) We had no problems until today, when a customer used 3 codes in the same order to reduce it to 0€ total.
If I’m not mistaken, if I set the conditions on the original voucher correctly (and I mean restricted to only one for each customer), the module should create the vouchers with the same conditions right?
I attach some pictures in a private reply.
Hi,
1. If the user wasn’t logged in, it is impossible to restrict the voucher. if the user doesn’t log in and subscribes with two different emails, who will get two vouchers without restriction. so he/she can use two vouchers to place an order. in my opinion, I will add a new option on the Newsletter module to send a voucher to the logged user only, that can resolve the issue.
2. Thanks for the bug report, I will fix it in the next update.
Best regards.
Hi,
I use newsletter v1.4.5,
is it normal that the voucher code created by Newsletter module is not restrict by email even if I choose ” Create a voucher code for each subscriber base on given voucher code.” & “Send a voucher to registered user to restrict the voucher, just the user can use the voucher. if you disable the option, anyone can apply the voucher if he / she gets it.” ?
So if I create 2 or more accounts I’m abble to aplly all vouchers on one order without restriction ?
Thanks for your reply
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