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Viewing 7 posts - 1 through 7 (of 7 total)
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Hi,
I’m having some problems with the events attributon of the facebook pixel. I can see it on my bussines manager.
Is it possible that there are compatibility problems with other modules?
I’m using Pixel Plus for Facebook from Smart Modules.
Is it compatible with easy checkout and easy builder?
Thanks.
What are the issues you’ve found, send us screenshots to show them.
The module can be compatible with the easybuidler module.
Some integration work may be needed to make it work with the Panda theme and easycheckout.
A better way is to contact the developers of the “Pixel Plus” to ask for solutions from them, they know every detail of the module, if we do the integration, we need to study the module first, which would take a long time.
Hi Jonny,
The developer of the Pixel module already did some custom work.
The main problem with the pixel is that fb does not receive properly the events attribution. I can see this error when comparing the events attribution with google analitycs data.
I’m having another problems that are probably related.
When a customer places an order, it doesn’t appear immediately in the backoffice as usual, it takes a few hours before we see it. This did not happen before and it is causing us some logistical problems..
I think that something is wrong on the website since 9-11 Nov, but i’m not able to detect the problem.
Thanks.
Hi,
Thanks, it’s already solve!
I need to solve other problems to make the website work properly:
1- Update Stripe Module from 202 ecommerce to v2.4.0 (I’m using Easy Checkout). (the version I currently use has a problem with the thank you page.)
2- Update Paypal Module.
3- Solving problems with google analitycs.I can’t see customer purchases paid with stripe an neither some paid with paypal on my analitycs account.
Could you solve that problems for me with advanced support? it can be a bit tricky and at this time of the year I can’t have the website out of production for a day.
Thanks.
1,2 We’ve integration guides for the latest version of Stripe and paypal, upgrade your modules and then follow the guides on this page to integrate them.
https://www.sunnytoo.com/product/easycheckout-one-page-checkout-module-prestashop-1-7#stripe_2_202_ecommerce
“Stripe payment module v2.”
“PayPal official by 202 ecommerce v5.”
3, It would take a long time to figure this issue out, hire a freelancer to help you.
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