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Viewing 6 posts - 1 through 6 (of 6 total)
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Hi,
I have two question about module PrestaShop Product Reviews:
– in email reminder, when a customer click (from mobile) link of product to review, it open url with #write-review but it does not lead it directly to the review page. It shows the main product page. If I click on the desktop it works correctly.
– if the customer has multiple products ordered it is possible that in reminder mail to request review for just one product (main product), which has the higher value, and not for all products?
Thanks
Hi,
1. Thanks for reporting the issue, I will investigate it. the link will open the tab on the mobile automatically, can you send me the product URL so as I can check it?
2. The remainder just can be sent by orders, if the customer just buys a product once, who can write a review only. if he/she buys a product many times, he/she can write many reviews, that is how the module work. so it is impossible to just reminder by products currently.
Best regards.
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