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Viewing 10 posts - 1 through 10 (of 10 total)
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Tagged: newsletter
Hi,
I just noticed we have an error with the newsletter on our website. Whenever we fill in the field email, i just have an error message “An error occurred during the subscription process.” Although this error message appears, the module does send the email to the user to confirm the subscription to the newsletter, but we would like this error message not to appear for the user.
At this time you can see the newsletter form in the footer of my website’s homepage
I have tried 2 solutions (see below) found on the forum but none is working, so that’s why I’m asking for help through the forum.
1st solution: https://www.sunnytoo.com/forums/topic/newsletter-an-error-occurred-during-the-subscription-process. The gender ID is already in the database.
2nd solution: https://www.sunnytoo.com/forums/topic/newsletter-ajax-call
I am using the prestashop 1.7.6.4 version, the prestashop newsletter module is deactivated, I am using the panda theme in the v 2.5.2 version and the version of the stnewsletter module is v1.4.5
Hi,
what’s the name of that field? I’ll create it manually in DB. I don’t want to reset module if that means i’ll loose all of my settings.
EDIT: And the problem is also, that i don’t have in DB any table named same as you wrote: “ps_news_subscription”
There’s only 3 tables related to module “stnewsletter”:
ps_st_news_letter
ps_st_news_letter_lang
ps_st_news_letter_shop
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