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I have regenerated all the images again, and they now show.
However, I have one small problem. In Chrome, if I right-click on a product thumbnail (either on a category page, home page or anywhere else) and select “Open image in a new tab” from the menu, I can see that the actual size of the thumbnail is now 600x600px instead of the previous thumbnail size that were 250x250px (when the images were .jpg only). I need to somehow set this back to 250x250px (otherwise I would not see the benefits) but I’m not sure what to do since I don’t know where or how this was triggered? Would you know how this might have happened?
Hi,
I’m not sure how changing the “medium_default” to 250x250px would help when it was previously set to 125x125px (and not 600x600px). Anyway, I did as you suggested but it made no difference, as expected. In other words, the site is still loading 600x600px thumbnails (scaled down to 250x250px).
Also, I noticed that our main images on the product pages are now 600x600px as well. Many of them were previously 2000x2000px. It seems like the images sizes somehow all got messed around and I have no idea why since it was NOT something we touched at all?
Hi,
You set the same image type for category pages and product pages, but they should have different dimension. so I changed the image type for category pages to “home_default”, please go to BO > Improve > Design > Image settings, change the dimension of home_default to 250px by 250px, then regenerate thumbnails(webp + WebP and jpg/png) for it on the webp module. see attached screenshots.
Best regards.
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