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Viewing 9 posts - 1 through 9 (of 9 total)
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I just installed the 4-in-1 product comments pro module and having some issues with it.
I only want to enable reviews for confirmed orders. However, the order review link that’s sent out in an email takes does not take the user to the product review page.
Am I missing something?
Also, is it possible to get the review link without sending an email?
Thanks,
Zoltan
Hi,
1. I am afraid I am unclear your mean, the module didn’t send the reminder email properly? or the write review link can’t work? can you send me a screenshot to clarify it?
2. Could you explain your needs more a bit of detail? why do you want to get review link without sending an email?
Best regards.
Hi,
The link that’s generated by the module is not working.
I have send an email reminder to write a review (see attached send_review_reminder.png).
The link received in the email is ‘https://edelweisscraft.co.uk/home/test-product.html?id_order=10&id_customer=11&token_review=7ee99a86c49063ccf4532ba160bce6ae&id_order_detail=12#write-review’
However, upon clicking on this link, I am redirected to ‘https://edelweisscraft.co.uk/home/#write-review’.
Thanks,
Zoltan
Hi,
I tried to paste the URL to my browser but it worked fine, see the video: https://drive.google.com/file/d/1M3d-Nr72pwcM77gHtQ002Gl705T9UZeF/view, if you copy and paste the URL to your browser, can it work fine?
Best regards.
Hi,
Yes, for some reason the URL was not working from work laptop using Chrome.
However, I set my ‘Who can write review’ to ‘Logged customer’ and the module still allows me to submit reviews without logging in. (I tested the ‘Only customer who have bought product’ setting as well, but that allows me to submit reviews on any product as well.)
What I want to achieve is that only customers who have bought the product an leave a review.
Thanks,
Zoltan
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