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Viewing 18 posts - 1 through 18 (of 18 total)
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Hi,
1- I have an issue with the stproductcomments module: the customer has no link on his account to add a comment on a product he ordered (see attached screenshot).
I tried with different status (Payment accepted, shipped, delivered) but I can’t see any link on “My account / product comment” to write a review.
The link I get on the BO works fine, but nothing is allowed on the Front page, and the status of the product is always “order is pending”.
2- Is it planned to have the feature to send the link review to the customer by mail after x weeks?
Could you assist?
Thanks.
Version: Presta 1.7.5 Panda 2.4.1
Hi,
1. It works fine on my side, please send me your backoffice access in a private reply, and give me a front test account, I will investigate and fix it for you.
2. Yes, I released a 4 in 1 products module, there is mail reminder feature in it: https://www.sunnytoo.com/product/advanced-product-reviews-prestashop-module
Best regards.
Hi,
I fixed it for you.
Best regards.
Could you please share the solution? I have the same problem with 1.7.5 + 2.4.2
Hi,
@festinese_pablo Can you tell me you are using the “4 in 1” module or “Product comments” module?
Best regards.
Hi,
@festinese_pablo Can you tell me you are using the “4 in 1” module or “Product comments” module?
Best regards.
I am using stproductcomments 1.04
Hi,
@festinese_pablo Please open a new topic, and send me your backoffice access and FTP in a private reply.
Best regards.
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