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Viewing 8 posts - 1 through 8 (of 8 total)
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Hello there.
I have issues with my pre-launch online store.
My shop is in Persian language and product names are in Persian too.
1- Product names show N/A in BO.
2- Product images don’t show in site front-end while they show in BO.
Product page (The product images not showing):
category page (The product images not showing):
BO (the image is uploaded and showing in BO product edit)
3- The URL of products show like /Body-cleanser/23–.html and the characters between dashes that are in Persian don’t exist.
Visit: test.pisharan.com/Body-cleanser/23–.html
Panda theme
PS 1.7
Thanks for helping~
Hi,
1. That is because you didn’t add product names for English. if you switch to the Persian language, that is fine. see attached screenshot.
2. Please regenerate product thumbnails. if the problem still persists, upgrade the theme to the latest version.
3. You didn’t add “friendly URL” for the product under the Product edit page > SEO tab.
Best regards.
Hi,
1. That is because you didn’t add product names for English. if you switch to the Persian language, that is fine. see attached screenshot.
2. Please regenerate product thumbnails. if the problem still persists, upgrade the theme to the latest version.
3. You didn’t add “friendly URL” for the product under the Product edit page > SEO tab.
Best regards.
Thanks for helping sir. The issues 1 and 3 are resolved. Thanks a lot.
About the issue 2, I updated the theme to the latest version and also regenerated the thumbnails but the problem still exists.
Please note that by turning off the “Friendly URL” option, the images will show up.
Also please note that the problem isn’t just with the thumbnails. The images won’t show up on the product page either.
Can you please help me solve this issue?
Hi,
Did you clear the Smarty cache and browser cache?
Best regards.
Hello there again.
Can’t you figure that out yourself? You are actually killing my time.
Is there any chance that I can have my shop online with the template that I bought from you?
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