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Tagged: product tabs
This topic contains 5 replies, has 2 voices, and was last updated by yobo Jun '21.
Hi.
We have a product tab created with Advanced Custom Content that worked well. But at some point it has stopped showing. I reviewed source html code and and product tab texts are not, so it is not a CSS/style problem.
What could be the problem?
Regards.
Hi, Please send me the page URL that the Advanced custom content block can’t work on, I will check it for you. Best regards.
Hi Yobo,
It is a generic text (warranty conditions). It’s configured for ALL product pages.
I attach some images of ACC element (screenshoot 1), and block settings (screenshoot 2 and 3).
screenshoot-1.jpg
screenshoot-2.jpg
screenshoot-3.jpg
Hi, Please send me your backoffice access and FTP in a private reply, I will investigate files for you. Best regars.
Hi Yobo!
Re-saving Advanced-Custom-Content block and deleting all caches (Backoffice and browser), it works well again.
Maybe it was a data-base problem… i don’t know, but it works fine again.
Thanks four your time anyway!
Hi, You are welcome. Best regards.
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