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Viewing 9 posts - 1 through 9 (of 9 total)
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I have bought the stproductcommentspro and I have some questions:
1. When a email is sent to customers, they need to click product by product to leave a comment, if a order has some products. It is possible that customers comment all products on the same page? It can be a bit bothering if a customer has bought some products.
2. Related to first question, it is possible to send only one link to comment all products from the same order?
3. Other comments modules from Prestashop Addons and other services like ekomi have two options to leave a comment: one for the productos and one for the store. After installing your module, I haven’t seen the option to leave a comment about a store. I think it’s very useful because there can be a good comment for a product but a bad comment for a store. I have bought the module and I thought it could do this.
Thanks.
Hi,
1&2. I will update the module to merge all emails for each order, one email for an order. but if orders have some products, the customers need to click each link on the email to write a review.
3. Thanks for the suggestion, I will add it in the future, but that requires too much time to develop the module.
Best regards.
Hi,
I think I didn’t write well 1 and 2. Sorry for my english.
Now the module send one email with all products the customer has purchased. But the thing is that they have to click on the first product, write a review, back to email, click on the second product write a review, back to email, click on the third product…
Other modules from prestashop addons are faster in doing reviews. The send one link on the email, and the customer write reviews for all producto from the same order on the same page.
Hi,
I send you a screenshot from the module https://addons.prestashop.com/en/customer-reviews/17896-store-reviews-product-reviews-google-rich-snippets.html
When a customer place an order, they send an email with only one link. This link goes to a single page where the customer can review each product and also the store.
Also, would be useful to have a shortcut on the Prestashop’s menu to check new reviews. Every time I want to check reviews I have to go to modules, search the module, configure,…
Thanks.
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