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Viewing 3 posts - 1 through 3 (of 3 total)
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Hi,
My store Is mainly for B2B customers and it takes them longer time to create their order (since they have many items to choose). Customers are complaining that their cart is not saved after they log in the next day. I did some tests and when it is the same browser, the items in the cart are still available, but when I change the browser, the cart is emptied. I checked the the toggle under “customers settings” and the setting is on, but the problem is still there.
Is this normal for prestashop? Is there a way to fix that? Do I need a module for that? If is prestashop related or theme related? If I find some module for that, will it work with panda or the theme changes the behaviour of the cart?
Thanks for your help.
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