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This topic contains 14 replies, has 5 voices, and was last updated by rubben1985 Jul '18.
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This topic contains 14 replies, has 5 voices, and was last updated by rubben1985 Jul '18.
Hi,
We are trying to install and use Slider Revolution v5 that was included with our Panda theme purchase.
We were able to install it correctly, but when we try to save anything on the configuration page (ie. create a new slide, edit a slider, etc.) we keep getting a “Ajax error!!! parseerror” message. Then it appears that the page doesn’t complete loading and nothing is saved… we have to manually refresh the browser to navigate.
We have tried to search for a solution but have not found a way to solve it yet. Can you advise on what might be causing this issue?
Thanks!
2 possible reasons:
1. Your revo slider module wasn’t installed correctly.
2. Server-related issue.
Since your support has expired, I can’t help you to check. You need to extend your support to get support. https://www.sunnytoo.com/product/12-months-support-st-themes
@mytheorymedia
You are running on prestashop 1.6? Send me your back office and ftp login details, I will check to see what’s wrong. I will send you 5.4.
Another thing in addition to the module update request. When I try to import a template (online option) it gives me an error. I recorded a video:
https://www.screencast.com/t/7VWfYFlu6s
Regards
@rubben1985 I’ve transferred you the latest version to your gmail, you can test it, I am not sure if it can work fine with 1.6.
@mytheorymedia Sorry for the delay, losing track. I am working on checking, will let you know the result today.
Hi,
@mytheorymedia The issue was due to the module wasn’t installed properly, I executed the function moduleControllerRegistration in the module to fix the issue for you.
@rubben1985 & @tihonnsk, the last version for PS1.6 in my theme is v5.1.6 in current.
@rubben1985 You can download demos from my side, and upload it via the module: http://www.sunnytoo.com/revolution/index.html
Best regards.
@rubben1985 you can use all features without activating it. The latest version of revolution slider for prestashop 1.6 is 5.1.6. Do you have problems of using 5.1.6?
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