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Hello,
maybe can you help us?We have made a Loading Speed in GtMetrix from our New Shop and have see that this file is really big, you know why?
https://www.screencast.com/t/KPTxOPAKbl
http://dev.mystyle-beauty.com/themes/transformer/assets/cache/bottom-9af908136.jsAnd from where this file comming?
Thanks.Hello Yobo, Hello Jonny,
I have a question regarding the cache on the 1.7.6. I saw, via FTP, that there are no cache files in the folder / web / themes / transformer / cache. Is that normal?
https://www.screencast.com/t/ZjZ6fCVOTAnd for the Prestashop home directory the same, neither / web / cache / smarty / cache nor in / web / cache / smarty / compile
Can it be that the server is not configured correctly?
Or are the cache files stored somewhere else now?Thank you.
Best Regards,
JavierHi Yobo,
thanks for your quick response.We have now two questions.
1. Loading Speed: We have a dedicated Server (Nginx CPU 64GB Intel(R) Xeon(R) CPU E5-1650 v3 @ 3.50GHz and another Server for DB mysql 32Gb E3, both with SSD). And we have this Download Speed when you enter for first time in the Shop (17,38s): https://www.screencast.com/t/c78gf3ZH72l.
It is clear that something is not working right here. In order to exclude error possibilities we would like to inquire with you what is wrong. Whether it is the template or the server settings? Or at Prestashop 1.7.6? Here are our performance configurations:
https://www.screencast.com/t/2vYrlbHQqk
https://www.screencast.com/t/MkSQ9dAcOwPxCan you please confirm that it is not on the template. Or maybe you can help us further how to get our page to load faster? Thank you.
2. The other problem we have is that we can not translate the Transformer Theme (en-US): https://www.screencast.com/t/zmjVTpsCw
we get this error message: https://www.screencast.com/t/Lzbffc3Lpi
But if we look at the theme folder we have the files here: https://www.screencast.com/t/Yf6lGcUf
Or are the Translations Files still somewhere else? Thank you.Best Regards,
JavierHi,
The issues were due to Prestashop 1.7.6, there are some bugs in the version: can’t translate backend and email templates, can’t upload a proper logo, can’t load products on modules and so on. in my opinion, I suggest you download to 1.7.5.2 and wait for more stable Prestashop versions.
Best regards.Hi Yobo,
we have a little problem. We have installed an Incidents Management module from Prestashop Addons. If you want to create a new incident in the customer area, a black transparent layer appears, which makes it impossible to fill out the form.https://www.screencast.com/t/5bqAAnhV
We wrote on the developer module and told us that it was a problem with the Transformer theme. Do you know what that can be? Can you help us with that? Thank you.
Best regards,
JavierHi Yobo,
sorry, we have renewed the Support right now.
I have solved the last problem.I have another Question. You know where we can now translate the PDF Content? In International > Translations there is no more the Option PDF.
https://www.screencast.com/t/SBzIHzOcE0Kx
We want to translate the PDF from the Orders Forms from here: https://www.screencast.com/t/SIbG6lCsF
https://www.screencast.com/t/AOckLvd2
Thanks.
Best Regards,
JavierHello Yobo,
thanks i found it this with the PDF Translations.We have another question about your Easy Checkout module. Here the guest checkout is not shown in the front.
https://www.screencast.com/t/NMJJIZohwCAlthough we have activated it in the admin area.
https://www.screencast.com/t/gqPTDgr1ETThanks.
Best Regards,
JavierHi Yobo,
yes i checked this option also with the header hook. The problem is when you logged in as a customer. Then it will show the mentioned problem, please see the attached Video Link: https://www.screencast.com/t/6vqZsv2eNZmThanks.
Best Regards,
Javier- AuthorPosts
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