Hi,
Did you use any cache module? if yes, please try clearing the cache or disabling it and test it, then clear the Smarty cache. if the problem still persists, send me your backoffice access in a private reply.
Best regards.
Hi,
Sorry, I can’t. please migrate your store to a dev line site, then send me your backoffice access and FTP in a private reply, I will investigate it for you.
Best regards.
Hi,
I need to use some development tools to identify the problem, that installed on my PC only. so the best way is to use an online dev site, so as I can help you identify problems quickly.
Best regards.