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This topic contains 5 replies, has 2 voices, and was last updated by ferrarisboutique Feb '19.
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This topic contains 5 replies, has 2 voices, and was last updated by ferrarisboutique Feb '19.
Hi,
we are trying to solve all the slow problem on our test website prova.ferrarisboutique.com
We found a big bug on page turn.
Please try to select the category “Women” and then turn page on the end of the category page. Try to selct for example page 2 or 3. The system crash
Please we need to solve urgently this issue to put our website online
Paolo
Hi,
The issue wasn’t due to modules or themes, that was because there are too many products and categories. there isn’t any good solutions to optimize it, please try the advanced cache module: https://www.sunnytoo.com/product/advanced-page-cache-module-for-prestashop
Best regards.
Hello,
sorry but this is not a good answer. Let me explain the situation.
1) We are your customer since a lot of time, we are already developed our website on transformers 4.2.2 and prestashop 1.7.2.2. This website has the same numbers of products, and it isn’t so slowly . check it by yourself http://www.ferrarisboutique.com
2) Prestashop 1.7.5 should be even more faster than 1.7.2.2 . We’ve tested and with the based theme this issue doesn’t occurs.
3) From the file log on the server, it seems like there is some script into your theme that goes out of time or doesn’t complete all the instructions. Bear in mind that we don’t have an entry level hosting, so it is not a good solution to upgrade our hosting plan just because the code is not optimized. Here below what menas the error we found:
The error can happen on any PHP script, but normally involves PHP script which takes a long time to complete its process, such as backup, import, export, deletion, replace and etc.
See the full explanation: https://techjourney.net/connection-reset-by-peer-mod_fcgid-ap_pass_brigade-failed-in-handle_request_ipc-function/
4) If we buy your module for cache, if this don’t solve the issue, youy will refund us? It will be more fair that you provide us the module for free as we also bought your module for URLS in order to make work the theme in the best way using only your products.
Please let me know what do you think and which is the better solution.
Regards.
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