Hi Yobo,
Mi website has been attacked by xsam xadoo and now is broken.
Do you know if i have any possibility to recover it?
I have a backup of the files and sql but doesn´t work.
Prestashop version 1.7.5.0
Theme editor 2.4.2
Thanks.
Hi,
There aren’t good solutions, please restore the site, and upgrade Prestashop and the theme to the latest version. then changes all credentials including backoffice, FTP, MySQL, Cpanel, SSH and so on.
Best regards.
Ok,
I think best solution is to do a clean and new installation of prestashop and the theme and redo the website from the beggining.
To do that i would like to maintain my old website as example while i work on the new one to copy some things.
How can i do that with my purchase code?
Thanks.
Hi,
Please rename the /var folder to resolve the blank page issue.
If you want to use two sites with the theme same time, you need to set the old site to be under maintenance, just register the new site, then you can use all features without restrictions.
Best regards.