Welcome our new customer care manager Lolita, she used to work part-time with us. Since our themes become more and more poplar, we need her help to provide better support.
Lolita will be in charge of customer care & support. She will do the follow things:
1. She checks all support requests and sorting them to different groups.
2. Answer support requests about how to use Transformer theme and Panda theme. Assign support requests to other support team members to answer.
3. Providing advice to customers of how to set up a site.
4. Help customers who bought our themes on themeforest to get updates.
Hi, I’ve trouble with your theme I just bought on prestashop 220.127.116.11 and 1.7.3. (both are fresh install on local).
When I enable the theme, then go to my BO > modules > modules and services > I have a white screen (error 500), when I enable Debug mode I can access to the module page, If I disable Debug mode I have a white page…
I’ve tried to delete cache, regenerate htaccess but I always have the same error.
Thanks in advance for your help
Hello Lolita and Welcome as the new Customer Care Manager.
It’s great that you’re here, and that Jonny and Yobo have more time now to work on others things. I know that doing everything altogether can be very hard and time consuming.
I’m sure, with your help, ST-Themes can achieve new heights in a short time and make significant improvements.
Looking forward to your further success
Amin Persis (Karizmatics)
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