ST-themes offers 30-day refund period in case of any of the following conditions. After 30 days there will be no refund available.
Product is “not as described”
If our product is “not as described” meaning it is materially different from its description or demos, you will be entitled to a refund.
Support is promised but not provided
If we advertise our product to have support and you are not provided that support in accordance with the our support policy you will be entitled to a refund of your purchased support.
When a refund may not be given
If the product is materially similar to the description and demos and works the way it should, there is no obligation to provide any refund in situations like the following:
- You don’t want it after you’ve downloaded it;
- The product did not meet your expectations;
- You simply change your mind;
- You bought an product by mistake;
- You do not have sufficient expertise to use the product;